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Our Customer

TransAsia Telecommunications
Mobitai Communications
Taiwan Cellular Corporation
Land Bank Of Taiwan
China United Trust & Investment Corporation
Taipei Bank
Taiwan Cooperative Bank
Bank Of Taiwan
Cathy United Bank
First Commercial Bank
Chang Hwa Bank
Union Bank Of Taiwan
International Commercial Bank Of China
International Bank Of Taipei
Taishin International Bank
Far Eastern International Bank
China Life Insurance
Nan Shan Life Insurance
Shin Kong Life Insurance Corporation
Taiwan Securities Central Depository Co., Ltd

Successful Story
First Bank

First Bank Introduction

Founding Date: November 26, 1899
Capital: over NT$38.2 billion
Website: http://www.firstbank.com.tw

Story details

For over a century, First Bank has grown up with Taiwan's society and economy. First Bank has been consistent in its business philosophy of "customer first, the best service," and put more value in the wealth and trusts of customers. It expects to become the central bank of one of the three major financial groups in Taiwan; as well as the top representative international bank of the Chinese society, and the first-choice for trade accommodation for Taiwanese businessmen in Taiwan, China, and Hong Kong. First bank provides the most satisfactory financial services for customers, meeting their every business need.

Since April of 1999, First Bank has started using the report management system to remove the difficulties in printing, delivering, and storing reports, as well as the inconvenience of branch-end inquiry and re-printing of historical reports. The following methods have been adopted:

Use of RMS (Report Management System) to manage the online e-reports system software:

  • IBM OnDemand Content Manager
  • IBM DB2 Universal Database
  • IBM TSM(Tivoli Storage Manager)
  • Application software developed by Perl

Report Types:

  • Daily/monthly report of branch office
  • Daily/monthly report of headquarters
  • Credit card bills
  • Check deposit details, deposit-slip details, loan details, bank deposit details
  • Historical transactions
  • Tax deduction slips
  • Combined daily/monthly account (e-passbook)

In the world of modern technology, we adopts the most advanced and efficient method to customize a suitable plan for every individual customer, and create a win-win situation by lowering customer cost, strengthening customer competitiveness, delivering timely reports, and saving on manpower.